Tuesday, August 1, 2017

Reference/Access Services Associate, McQuade Library, Merrimack College, North Andover (MA)

Position Overview: The Reference/Access Associate will be a valuable member of two teams at McQuade Library.    Reporting to the Head of Instruction & Outreach and the Head of Access Services, the ideal applicant is flexible, familiar with academic libraries, and able to juggle many disparate tasks.  MLS students are encouraged to apply. 

RESPONSIBILITIES:  
  • Maintains, compiles, and reports on access, collection, patron, and instruction statistics. 
  • Assists with maintenance of library-specific software, hardware, and systems. Assists with staff training when necessary. 
  • Provides specialized research consultations and reference for McQuade Library users. 
  • Assists in the hiring, scheduling and evaluation of Access Services Student workers and maintenance of Access Services daily policies and procedures.  
  • Supports the development, delivery, and assessment of information literacy/ library instruction programs.  
  • Assists in managing all aspects of interlibrary loan including requesting items for all members of the College community and providing items to participating institutions while maintaining copyright compliance.  
  • Creates online guides and other materials for web or print publication in assigned areas.  
  • Contributes to the development, dissemination, and implementation of library policies and procedures.   
QUALIFICATIONS: 
  • BA/BS is required.  
  • At least two years of relevant library experience, or library science study, required.  
  • Demonstrated skill and comfort with information technology and resources in a variety of formats, especially LibGuides, required.  
  • Strong customer service skills required. 
  • Working knowledge of Evergreen integrated library system highly desirable. 
  • Familiarity with Apple iPads highly desirable. 
  • Reference/instruction experience in an academic library preferred. 
SALARY: Not specified.  This is a full-time, fiscal-year position.  It is expected that the candidate will work 40 hours per week, including some evening and/or weekend hours. 

TO APPLY: Please apply online with cover letter and resumé to the Merrimack College Employment Opportunities page.  
Merrimack College is an Equal Opportunity Employer.