The Library Page assists library staff with maintenance and organization of library materials and uses their knowledge of library materials, services, and programs to provide excellent customer service to library patrons. The Library Page assists with routine tasks that support the day to day functioning of the library and preparation for special programs and events.
Essential Duties:
• Accurately returns materials to shelves in all areas of the library
• Monitors shelves for accurate order and location.
• Assists in creating timely displays of books and library materials for maximum visibility.
• Assists with stacks maintenance such as inventories and shifting projects when required.
Customer Service:
• Provides basic customer service to library patrons, including check out and check in of library materials and issuing library cards.
• Answers inquiries, helps customers locate needed materials and refers customers to other appropriate assistance.
• Assists the public in use of basic technology including public computers, copiers, printers, and scanners.
• Provides excellent customer service to patrons when necessary, referring patrons to appropriate staff members.
Other Duties:
• Keeps customer service area supplied with handouts, materials, etc.
• Provides assistance to Adult and Youth Services in the areas of program preparation.
• Assists in making copies, hanging fliers, assembling crafts.
• Cleaning returned materials.
• Data entry.
• Covers and processes books, periodicals and media.
• Shelving, straightening up and organizing shelves.
• Participates in staff meetings, if requested
• Understands and supports the Library’s mission and goals, policies and procedures.
• Other duties as assigned by supervisors (Director, Asst. Director, Youth Services)
• Supports the American Library Association’s Library Bill of Rights, Freedom to Read Statement, Freedom to View statement, and Code of Ethics.
Work Authorization
Required Documentation for Employees Under 16 Years of Age:
• I-9 Form (Employment Eligibility Verification)
• New Hampshire Youth Employment Certificate
• Parental Consent Letter
• Some high school.
• Previous customer service and/or library experience is a plus.
• Must be at least 14 years of age to work at the Library.
Expected Hours:
• Part-time, up to 12 hours per week distributed over library open hours which include evenings and weekends.
Work Hours:
• During school: 14 and 15 year olds may work a maximum of 3 hours on school days and a total of 18 hours during the school week, between the hours of 7 a.m. and 7 p.m.
• Outside of school: On non-school days, they may work a maximum of 8 hours per day.
Physical requirements:
• Work is performed primarily in an office/retail environment and will include standing at a counter or moving around within the library building. Activities may need to be sustained for an extended period of time or may be brief and change quickly.
• Physical exertion is required to lift supplies and library materials from overhead, varying heights of shelving, and the floor. Boxes needing to be moved may weigh up to 30 lbs.
• Pushing and pulling objects weighing 200-400 pounds on wheels is required.
• Work involves bending, twisting, reaching, stooping, kneeling, and crouching.
• Work is subject to regular interruptions, noise, and other disruptions natural to working in a public space.
• Work atmosphere is frequently dusty with potential exposure to airborne pathogens and may be subject to drafts and temperature variations.