Wednesday, October 20, 2021

Library Assistant - (Part-Time) - Stevens Memorial Library, North Andover, (MA)


Part-Time Library Assistant
19 hours per week

Department:               Stevens Memorial Library
Salary Grade Range:   $18.22 to $22.87 per hour (S-6)
Benefits Eligibility:     Not eligible for health and dental insurance benefits. Pro-rated benefits as provided in applicable collective bargaining agreement.

Bargaining Unit:         AFSCME Council 93, Local 2978, Clerical
FLSA Status:                Non-Exempt
Work Schedule           19 hours per week, including at least 1 evening per week (5:00p.m. to 9:00 p.m.) year-round and 1 weekend (Saturday and Sunday) in a regular rotation set from Labor Day to Memorial Day.

Candidates are REQUIRED to submit a completed Town of North Andover
Employment Application to be considered for this position.

POSITION SUMMARY: Performs paraprofessional, clerical, and direct service work supporting various library services at the Stevens Memorial Library. Performs various routine but responsible library functions according to prescribed procedures, requiring constant attention to detail, accuracy, initiative and reliability. Performs other related work as required.


1. Provides technical and clerical support in circulation or children’s services area; assists users in obtaining information and library materials.

2. Charges and discharges books and materials at a circulation desk; registers new patrons, entering relevant information onto the computer; updates existing patron records; files associated paperwork.

3. Assists with overdue materials; collects fees; and billing. Balances cash drawer daily and/or weekly.

4. Shelves library books and materials; may check shelves for accuracy of placement.

5. Assists patrons in locating and retrieving books and materials.

6. Takes requests for reserve and interlibrary loan books and notifies patrons when requested books are available. May perform some reader advisory services.

7. Answers the telephone, directing calls to the appropriate staff person or area, assisting the caller with general questions, and taking messages when necessary.

8. Maintains general level of order and tidiness in public and staff areas.

9. Prepares and processes new materials for circulation; updates book labels, jackets, and ownership identification on all new materials; makes repairs to materials; considers materials for possible discard.

10. May perform miscellaneous data entry, filing and photocopying. Gathers statistics and performs data entry work.

11. Performs similar or related work as required or as situation dictates. ___________________________________________________________________________________

Education, Training, and Experience:
High School diploma is required. Bachelor’s degree is preferred.
Public library circulation experience using an automated integrated library system program is desirable.

Knowledge, Skills, and Abilities:
Strong computer and technology skills;
Exceptional customer service skills;
Ability to deal tactfully and effectively with the general public;
Ability to articulate clearly and apply consistently both Library and Network Consortium policies;
Strong organization skills and able to handle multiple tasks simultaneously; and
A high degree of flexibility and collaborative team skills essential; English language skills.

Special Requirements/Licenses:
None. ___________________________________________________________________________________

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performs duties under typical library conditions. Position requires frequent physical effort, such as carrying books (up to 20-30 pounds), pushing book carts (up to 150 pounds), bending, stretching, grasping, etc., to shelve library materials. May require standing at counter-high desk for long periods of time. Able to view computer screens for extended periods of time and able to operate computers, telephones, photocopiers, and other standard office and library equipment. Has frequent contact with library patrons, other library personnel. May be required to work evenings and weekends. Errors could result in misplaced or lost books and loss of goodwill with the general public.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Supervision Received: Daily work is performed under the general supervision of Service Librarians.

Supervision Given: None.

Selections shall be made on the basis of qualifications, ability, and dependability. Formal application, rating of education and experience, oral interview, reference check, and job-related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


All applicants are required to submit a cover letter and resume along with a completed Town of North Andover employment application by e-mail to:, or by mail or hand delivery to Human Resources Department, Town of North Andover, 120 Main Street, North Andover, MA 01845. The employment application may be obtained on the internet at, by visiting the Human Resources Department, or by calling (978) 688-9526. Resumes may be attached to the employment application but may not serve as a substitute for completing the required employment application.

Applicants will be required to undergo an extensive background check including CORI screening.

Completed applications must be received by the Human Resources Department no later than 4:30 p.m. on Monday, November 1, 2021

Applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. Individuals who need accommodations in order to participate in this process should contact the Human Resources Department at (978) 688- 9526.

Questions regarding this hiring process should be addressed to:
Human Resources Department - Town of North Andover
120 Main Street
North Andover, MA 01845
(978) 688-9526

Library Assistant, Emerging Technologies - (Part-Time) - Durham Public Library, Durham, (NH)

 Position Description: Friendly, patient, multi-tasker needed to join a dedicated staff at the Durham Public Library. Candidate must enjoy working with patrons of all ages; have good communication skills, both oral and written; be computer literate; be comfortable assisting patrons in various circumstances. 

Hours: 20hrs/week. Candidates must be willing to work during daytime, evening, and weekend hours. 

Job Responsibilities: 

• Responsible for providing customer service, preventing technology-related problems, and ensuring the proper functioning of the Library’s emerging technologies, website, digital resources, and ILS. 

• Identify and troubleshoot technology problems, referring more complex problems that cannot be resolved in-house to the IT Help Desk when necessary. 

• Train and develop staff in use of library technology. 

• Train patrons on the use of library software and hardware; lead regularly scheduled device help/classes. 

• Install peripheral equipment as well as coordinate the installation, maintenance, relocation and repair of technology hardware and software as necessary. 

• Serve as point of contact and coordinate with 3rd party vendors. 

• Answer, evaluate, and prioritize in-person requests for assistance from users experiencing computerrelated/device technology problems. 

• Create training-related documentation, procedures, and maintenance schedules. 

• Circulation/Service desk assignments and other library-related work as needed. 

• Other tasks as requested. 

Minimum Required Qualifications: 

• Proven experience as computer technician or similar role. 

• Thorough knowledge of computer systems and IT components. 

• Good knowledge of internet security and data privacy principles. 

• Excellent troubleshooting skills. 

• Excellent verbal/written communication skills. 

• Patron/Customer Service Skills. 

• B.S. in Computer Science, engineering, or relevant field preferred. 

Desired Experience/Knowledge: 

• Library-related apps 

• Virtual reference software 

• Apple and Microsoft systems 

• Integrated search tools 

• Scheduling and event management software 

• Makerspace technologies including 3-D printing and podcasting 

• Gaming platforms 

• Web design, development, and management software 

• Knowledge of web development, JAVA Script, and HTML. 

• Experience with LAN/WAN networks 

Salary: $25.00/hour. This part-time position does not include benefits. 

Application: Please forward cover letter and resume to Sheryl Bass at 

Deadline: Posting is open until filled 

Other: Fingerprinting and criminal background check required 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Tasks require the ability to exert light physical effort in carrying and shelving books, and in performing other typical library functions. The employee must regularly lift and/or move material weighing up to 35 lbs. May be required to push or pull book trucks weighing up to 150 pounds. Vision and hearing at, or correctable to, normal ranges is necessary. Depth, color, peripheral, and distance vision routinely required. Standing, sitting, kneeling, squatting, and reaching routinely required.

Library Technology Coordinator - Dartmouth College, Hanover, (NH)


The Dartmouth College Library is seeking a skilled and motivated colleague for our Library Technology Coordinator position. We're looking for someone who can work well in support of a staff of around 130 people who have varying levels of comfort with technology.


The chief responsibility of this position will be making sure that hardware and software work well for library staff.


Some key duties:


• provisioning, supporting and maintaining laptops, desktops computers, electronic displays, and more • making recommendations about what technology might be appropriate for a given use case • configuring and supporting meeting spaces where staff working in-person can meet with staff working remotely • supporting some of the systems the library uses to do its work - this will include troubleshooting for our Ex Libris Alma system, training staff, and tracking service requests with vendors • provisioning and maintaining patron-facing computers and printers • working with our IT colleagues to ensure that the library’s technology for meeting and teaching spaces matches the technology used in classrooms across campus


Troubleshooting, creating documentation about common technology problems and solutions, and bringing a systematic approach to the library’s technology practices will be keys to success in this position.


The Dartmouth College Library is an organization with a strong culture of collaboration. We’re working hard to make the Library a great place to work, with ongoing efforts to build pathways for professional growth for all staff, as well as trying to recruit and retain a more diverse workforce through the work of the Dean’s Council for Equity and inclusion.


Come live in the Upper Valley of the Connecticut River, a great area for outdoor activities. Enjoy commutes without traffic, and the natural beauty of New England, while becoming part of one of the tight-knit local communities in the area. It’s also easy to take a day-trip to the ocean, the White Mountains, or Boston.


The hiring salary range is $65,625 - $79,688


To learn more and to apply, go to;!!Oai6dtTQULp8Sw!DQTtS2jEDqn-Xb3vdP-l0roW0Sqm9KJX7tixomjU6MBuWtlO-gX0PSWzF5kvh-HVaSnZwiXqNA$




Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.


Founded in 1769, Dartmouth is a member of the Ivy League and consistently ranks among the world’s greatest academic institutions. The Dartmouth Library is dedicated to supporting teaching, learning, and research and works in partnership with the students and faculty of the School of Arts & Sciences, the Thayer School of Engineering, the Tuck School of Business, the Geisel School of Medicine, and the Guarini School of Graduate and Advanced Studies. Dartmouth Library is supported by a highly committed staff of about 130. The Dartmouth College Library is a member of the Ivy Plus Libraries Confederation, the Association of Research Libraries, CRL, NERL, HathiTrust, CLIR/DLF, and the Library Publishing Coalition.