Tuesday, July 16, 2024

Reference Librarian, Haverhill Public Library, Haverhill, MA


Job Summary

Performs all duties related to providing excellent information and reference service to library patrons. Assists patrons in the use of the library, including but not limited to, reference questions, reader’s advisory, and use of equipment and materials. Instructs patrons in use of all library electronic resources, including the Internet, library databases, and online catalog. Helps maintain, organize, and present all nonfiction, periodical, and audio-visual materials in the adult collection, subject to approval by the Reference and Information Services Department Head. May be asked to focus on Adult Programming, ILL, or Outreach. May help to serve in the Special Collections room when necessary regardless of area focus.

Supervision Received/Exercised

Works under the supervision of the Head of Reference and Information Services. Supervises volunteers and pages in the Reference and Information Services Department in the absence of the Department Head. May be asked to serve as manager in absence of Department Head.

Ultimately answers to the Assistant Director and/or Director.


Knowledge, Skills, and Desired Abilities

1.       Knowledge of print and electronic resources

2.       Interest in and familiarity with mobile technologies and their use in delivering reference and information services

3.       Knowledge of library trends and best practices, especially as they apply to reference and information services

4.        Ability to meet people easily and get along well with others

5.       Ability to express one’s self clearly, concisely, and pleasantly in the English language in person, orally, and in writing

6.       Ability to learn new skills quickly

7.       Ability to work with MS Office products, both for internal library use and for patron instruction

8.       Ability to use new technologies, mobile devices, and social networking tools to communicate with library customers and colleagues

9.       Ability to manage situations in a busy, service-oriented environment with tact, courtesy, initiative, resourcefulness, and good judgment

10.   Ability to work cooperatively as a team member

11.   Ability to work independently with minimal supervision

Minimum Qualifications

1.       BA/BS in relevant field is required

2.       Master of Library Science Degree from an ALA-accredited institution is strongly preferred, will consider current enrollment in MLS program

3.       Demonstrated facility and experience with the Internet, electronic databases, Microsoft Office products, and integrated library systems

4.       Demonstrated facility and/or experience working with the public in a diverse urban environment

Physical Requirements

Regularly required to bend, stoop, squat, and reach.  Must be able to push or pull a cart of library materials, to lift objects weighing up to 50 pounds, and to use a two-step footstool  

Full/Part Time

Full Time



Salary Range

$899.08 - $1,045.68  /  week

Salary Notes

Steps on Union/City Scale

Closing Date

Open until filled, priority given to applications received by August 2, 2024

How to Apply

Please send resume and cover letter to: Sarah Moser, director, smoser@haverhillpl.org

Please do not call about this job. 


Friday, July 12, 2024

Library Assistant I (Part Time), Amherst Town Library, Amherst, NH

 Job Description:

Provides front-line patron services and supports all library activities, including circulation, reader’s advisory, technical services, programming, and communication.

12-15 hours per week over 3-4 days including one evening, and weekends in rotation.


● Greets patrons throughout the library and creates a welcoming atmosphere.
● Performs all circulation functions including registration, checking out materials, and collecting payments.
● Assists patrons in the location and use of library materials in a variety of formats.
● Places holds, interlibrary loan, and purchase requests.
● Empties book drops and checks in returned materials inspecting for any damage.
● Runs pull lists and searches for requested items.
● Prepares and processes incoming and outgoing transferred materials.
● Responds to inquiries regarding customer accounts and library events or activities.
● Uses library software to assist customers with room reservations and program registration.
● Assists the public in use of basic technology including the self-checkout, public computers, copiers, printers, and fax.
● Responds to basic reference questions using library databases, online, and/or print resources.
● Shelves books and other materials and performs shelfwork (reading, weeding, shifting)
● Runs daily reports (unclaimed, overdues, holds) and notifies patrons as needed.
● Provides direction to Library Pages as needed.

Reader’s Advisory/Reference
● Keeps abreast of current reading trends and pop culture to provide timely recommendations and offer guidance in selecting materials.
● Provides instruction in the use of physical and digital library tools and resources.
● Contributes to staff picks, displays, book lists, and book reviews.
● Participates in training activities to improve readers advisory skills.

Technical Services
● Covers and processes books, periodicals and media.
● Cleans and repairs damaged materials.
● Periodically locates and pulls materials for review, replacement, or withdrawal.
● Discards withdrawn materials, as needed.

● Promotes the collections and services of the library through the website, social media, and the production of flyers and brochures.
● Participates in the development and implementation of library programs and events.
● Assists in selection and ordering of materials.
● Attends and participates in regular staff meetings.
● Periodically cleans public and staff spaces to maintain a sanitary and tidy environment.
● Supports the American Library Association’s Library Bill of Rights, Freedom to Read statement, Freedom to View statement, and Code of Ethics.


● Bachelor's degree from an accredited four year college or university
● Experience working in a library or related field
● Proficiency with current technology (software, applications, platforms, devices) and ability to adapt to evolving technological environments.
● Commitment to deliver and prioritize excellent customer service.
● Willingness to learn modern library principles and methodologies and interest in professional growth and lifelong learning.
● High degree of motivation, initiative and resourcefulness and the ability to exercise independent judgment in problem solving and decision-making.
● Experience handling multiple tasks to meet deadlines and ability to adapt to changing organizational priorities
● Exemplary interpersonal skills, a commitment to teamwork, and the ability to communicate effectively.


 Compensation: $22.09/hr. to start

Physical Requirements:

● Must be able to push or pull carts.
● A moderate amount of bending, squatting, lifting (up to 40 lbs.), stretching
● Standing for extended periods of time.
● Must be able to reach the highest and lowest shelves in the library.
● Ability to move quickly among duties.
To apply, please complete our online form and upload your resume, letter of interest, and three references. https://bit.ly/ATL-Employment-Application

Review of applications will begin immediately. Direct any questions to Amy Lapointe, Library Director