The Chelmsford (MA) Public Library is in search of a Technology Manager who is hands-on, detail-oriented, well-versed with user technology and networking, and an inventive problem-solver. Our next Technology Manager will have up-to-date knowledge of the technology landscape, enjoy helping others learn, and be the first to jump in and figure things out. Our ideal candidate will have experience working in libraries/municipalities/nonprofits, troubleshooting problems in-person and remotely, and seeing projects through from concept to completion.
We’re looking for a professional who has experience being hands-on when installing, maintaining, or troubleshooting hardware and software, whether the problem is simple or challenging. We rely on robust, reliable, accessible, and secure technology services for staff and patrons; our next technology manager will take pride in making this happen.
Attention to detail in this position is a must; we want the person who can plan a seamless network move to the cloud and also takes the time to double-check that the laptop for the new employee is working without a hitch. We would love to hear about your experience with data management and tracking statistics.
In addition to keeping our tech systems running smoothly, you should be excited about what’s next on the technology front! You’ll work with library management to plan, develop, and enhance the systems that make library services possible and coordinate with Town departments and contractors to keep projects moving forward. Like to learn new things? We can help with that. Big picture thinker? Just what we’re looking for.
Our preferred candidate will enjoy sharing their know-how with others. This person supports, instructs, and trains staff, verbally and in writing, in the use of library technology. This position will be our in-house expert and enjoy sharing that expertise when supporting and training staff. Do you have positive and collaborative relationships with your co-workers? If yes, then you will be a great fit for our supportive, smart, and fun team.
Experience working in a library or a municipality is strongly preferred. Public service is a driving value here in our library and we want to know that it is for you too.
Our ideal candidate will be someone who succeeds when working independently or collaboratively, thrives on variety and challenges, has excellent interpersonal skills, and knows how to turn ideas and plans into action.
Our Library and Community: A fun and rewarding place to work! Our staff and Trustees are excited to turn new ideas into reality, and we’re not afraid to try things out. We believe that opportunities for continuing education are essential for all of us to stay challenged and engaged. We take pride in being the best at what we do and hire the best people to make it happen. Be prepared for some friendly banter; we don’t take ourselves too seriously!
Salary: $77,509 to $96,798 in ten steps (non-union)
Education and Training:
- Bachelor’s degree plus relevant technology experience, including networking, Active Directory, cloud services, and IT security; familiarity with Microsoft Azure is a plus
- Technical proficiency with common productivity and communications applications, operating systems, devices, and platforms
- Excellent interpersonal skills and experience with staff training and support
- Strong commitment to internal customer and public service; previous experience in library or municipal environments preferred
Closing Date: Open until filled; preference given to applications received before November 15, 2023.
How to Apply
Please send cover
letter and resume to Lesley Kimball, Library Director, at lkimball@chelmsfordlibrary.org.
This job includes paid PTO and health, dental and life insurance benefits. The Town of Chelmsford is an EEO/AA Employer. Any person who needs assistance in fully participating in the application process should contact the Town of Chelmsford Personnel Department. We value diversity in backgrounds and experiences and are committed to an accepting and supportive work environment.
Job Description: https://www.chelmsfordlibrary.org/technology-manager-description/
