Friday, March 1, 2024

Library Assistant - Youth Services, Peterborough Town Library, Peterborough, NH

About the position:
The Peterborough Town Library is seeking a friendly and welcoming library assistant to join our youth services team. The ideal candidate will enjoy working with youth of all ages and have familiarity with children’s literature. Responsibilities include circulating items, making reading suggestions for all ages, and creating a welcoming atmosphere for families. They must also be able to comfortably multitask while maintaining strong attention to detail.
Peterborough Town Library underwent a fabulous renovation in 2021 and enjoys an average of two hundred visits per day. We have a small but mighty staff serving hundreds of families with high circulation of children’s materials and strong attendance at youth programs.

ESSENTIAL JOB FUNCTIONS:
•    Staffs youth help desk as scheduled. Interacts with library patrons of all ages, answers phone, assists patrons and callers with routine questions and directs them to appropriate departments or staff. Explains routine library policies.
•    Processes new library cards, library checkouts, renewals, returns, holds and registrations, utilizing the integrated library system.
•    Provides quality customer service to patrons and helps with basic reference, reader’s advisory, program recommendations, and community connections.
•    Monitors and maintains orderliness of Children’s Room and collection; collects and moves books and other materials as required.
•    Participates in promoting all library events and services by actively engaging with patrons and referring them to our printed and online resources.
•    Assists with opening and closing procedures and tasks. Ensures all safety procedures are followed and the building is secure.
•    Maintains help desk spreadsheets, attendance records, and other statistics.
•    Stays informed of all events and assists with maintaining rooms, calendars, and staff communication.

Minimum Job Requirements:
Library experience preferred

Must be proficient in the use of the computer, especially with Microsoft Office Suite and Integrated Library systems.

Ability to maintain confidentiality and use appropriate judgment in handling information and records.

Considerable ability to pay attention to detail.

Benefits:
PTL supports professional development for all staff.

Hiring Wage:
$18.00 per hour

CLOSING DATE: March 25, 2024

To apply, send a resume and a cover letter to Lisa Bearce, Head of Youth Services,  LBearce@PeterboroughNH.gov. In your cover letter, please explain why you want to work in the Children’s Room of a public library and how your experience would enhance the Youth Services team.