The Library is searching for its next proven professional library leader. They will be a key member of the team in the next stages of developing Stevens services as we approach the end of our FY2023-FY2027 Strategic Plan. Learn more about our vision, mission, and values in the Strategic Plan & Stevens Quick FAQs for operational details. For full job description, visit the Town's website with links to Strategic Plan & Quick Facts, and the Town and the community.
Essential Job Functions:
- Assists the Director in all aspects of the daily operations of the Library, its staff, and services.
- Drafts work schedules, reviews time off requests and assists in the assessment of staff and workloads. Assists the Director in budgeting for the Library and managing expenses.
- Manages the public health and safety of the Library.
- Creates and implements new policies for the Library.
- Assists in the recruitment and training of staff and volunteers.
- Oversees and works closely with the Collection Managers to maintain the Library’s collection of items. Coordinates and oversees the public programing offerings of the Library.
- Identifies and promotes partnerships with other Town resources, such as Youth Services, Council on Aging, North Andover Public Schools, the Steven Estate and other organizations and social service agencies.
- Assists in the promotion and publicity of Library services, collections, and programming.
- Serves as a liaison to the public and resolves any complaints that arise.
- Maintains awareness and ensures effective utilization of the Massachusetts Library System and state and regional agencies.
- Works with the Merrimack Valley Library Consortium, Town Information Technology Department, and various library technology vendors to ensure the proper functioning and maintenance of the Library’s equipment and infrastructure.
- Identifies grants and other funding operations to support public programming.
Minimum requirements (training, skills, education, experience):
Graduation from an American Library Association (A.L.A.) accredited college or university with a Master’s Degree in Library Administration, Library Science, Business Administration or Library Technology; supplemented by 7 - 10 years of experience in library management, library administration, public administration, or any equivalent combination of training and experience which provides the following knowledge, ability and skills:
Knowledge of Computerized integrated library systems; General OSHA regulations, American's With Disabilities Act laws, and applicable state and local building codes; Recent developments, current literature, and sources of information on municipal library administration and operations; Internet operations and the provision of content and access to internet users; Networking technologies and products related to library operations; Security and related issues dealing with public access to a variety of technologies; Public library administration and operations including management, budgeting, programming, and customer service; Massachusetts Board of Library Commissioners state finance reports; The use of standard office equipment including computers and relevant software programs.
Ability to: Analyze professional and technical problems and arrive at effective, workable, and timely solutions; Plan and coordinate the activities and equipment used in the municipal library; Analyze problems, identify, and plan for alternative solutions, and implement plans; Multi-task and prioritize work; Train and provide mentoring to staff; Maintain confidentiality; Assign and supervise the work of others; motivate employees to work toward common goals; Establish and maintain effective working relationships with supervisors, elected officials, coworkers, residents, and members of the general public.
Skill in Creating budget documents and approving expenditures; Oral and written communications; Preparing reports and making presentations; Customer service, problem solving, and troubleshooting.
Benefits:
The Town's benefits package includes health insurance, dental insurance, group and optional life insurance, flexible spending accounts; deferred compensation plan, and more! Employees receive a generous amount of paid vacation, sick, and personal time as well as 13 paid holidays. Additional benefits include tuition reimbursement and paid volunteer time off.
Hiring Wage Range:
$93,138 to $105,000
How to submit an application/resume:
All applicants are required to submit a completed Town of North Andover Employment Application along with a cover letter and resume by e-mail to: jobs@northandoverma.gov, or by mail or hand delivery to the Human Resources Department, Town of North Andover, 120 Main Street, North Andover, MA 01845. The Employment Application may be obtained on the Town website here, by visiting the Human Resources Department, or by calling (978) 688-9526. Resumes may be attached to the employment application, but may not serve as a substitute for completing the required Employment Application. Applications will be reviewed on a rolling basis beginning Monday, November 02, 2026.
Individuals who need accommodations in order to participate in this process should contact the Human Resources Department at (978)688-9526.
Questions regarding this hiring process should be addressed to:
Human Resources Department
Town of North Andover
120 Main Street
North Andover, MA 01845
U.R.L. (Link) to online job description/application):
https://www.northandoverma.gov/798/Employment-Opportunities
Closing date for submissions:
10/22/2026
