Job Opportunity: Library Assistant II
The Pelham Public Library is looking for a friendly and energetic team member to work on the main circulation desk of our library, assisting at the children’s circulation desk when necessary. The successful candidate will have creative problem solving abilities and be attentive to details. We are looking for someone who will contribute to a positive environment and exhibit a commitment to our library’s mission.
Duties: General duties include checking materials in and out, handling reserved materials, cash transactions, creating displays, providing excellent customer service to patrons both in person and over the phone, promoting library services to patrons, and a host of other tasks. This position also assists technical services in processing new materials and handling repairs.
Qualifications: HS diploma required. Candidate must have excellent customer relations skills and proficiency with computers; must have experience with Microsoft Office and G Suite. Experience working in a public or school library highly desirable. Candidates must also be detail-oriented, with the ability to alphabetize and correctly shelve materials in Dewey Decimal order. Good physical condition is required to be able to push heavy carts, reach upper shelves, bend, stoop, lift, and stand for long periods of time.
Closing date: October 23, 2020 or until position is filled.
Salary: $15.30 – $17.34/HR, (up to 26hrs/week) includes nights and rotating weekends.
Address: To apply, submit resumé and cover letter to Greg McClay, Library Director via email: gmcclay@pelhamweb.com
or by mail to:
Pelham Public Library
24 Village Green
Pelham, NH 03076
Website: www.pelhampubliclibrary.org
Job description is as follows below.
Town of Pelham Pelham Public Library Library Assistant II
General Description: The Library Assistant interacts with library patrons, assisting them with routine questions and directing them to appropriate locations or staff. Performs routine circulation functions, processing library checkouts, renewals, returns, reserves, fines, and new patron registrations.
Principle Responsibilities and Duties:
- Interacts with library patrons, answers phones, assists patrons and callers with routine questions and directs them to appropriate departments or staff. Explains routine library policies.
- Processes library checkouts, renewals, returns, reserves and registrations, utilizing the automated library system.
- Maintains program sign-ups and reservations for museum passes.
- Calculates and collects fines for overdue, lost or damaged materials. Verifies and completes details of patron registration.
- Participates in collection development; examines book reviews and other relevant resources to recommend the selection of library materials. Assists in collection weeding.
- Assists in supervision of general library conditions to ensure reasonable quiet, orderliness and patron compliance with library policies, referring problems to the Supervisor or Children’s Services Librarian.
- Answers basic reference and technology questions at public desk and assists the public by email, phone, or in person.
- Monitors and maintains orderliness of assigned library shelves and other library collections; collects and moves books and other materials as required.
- Assists with library program preparation and implementation as well as some aspects of Inter-Library Loan as necessary.
- Catalogs and processes library materials as necessary.
- Participates in preparation of display of library materials and other user aids.
- Performs other related duties as required.
Skills, Knowledge and Abilities:
- Ability to work effectively as a member of a team.
- Ability to work independently while maintaining effective working relationships with all levels of staff in the library system.
- Commitment to excellence in customer service.
- Must be expertly proficient in the use of the computer, especially with Microsoft Office Suite, G Suite, and Integrated Library systems. Koha experience a plus.
- Ability to maintain confidentiality and use appropriate judgment in handling information and records.
- Knowledge of library operations, policies and procedures.
- Ability to communicate effectively both orally and in writing, to establish positive public relations for the library, and to interact effectively with a wide variety of people.
- Considerable ability to pay attention to detail.
Minimum Qualifications: Any equivalent combination of education and experience demonstrating the necessary knowledge, skills and abilities in library operations. Library experience preferred.
Independent Action: Establishes own work plan and priorities to assure timely completion of work in conformance with established library policies and practices, referring matters not covered by an established policy to the Circulation Supervisor or Children’s Services Librarian.
Supervisory Responsibility: None. May provide guidance to pages and volunteers in the absence of the Circulation Supervisor or Children’s Services Librarian.
Supervised by: Works under the general supervision of the Assistant Director or Director, with direct supervision by the Circulation Supervisor, Children’s Services Librarian and other department supervisors.
Physical and Environmental Standards:
- Operates in open public areas with high public traffic volume, not subject to extremes in temperature, noise, odors, etc.
- Frequent interruptions to assist library patrons.
- May spend extended periods at computer, on telephone, or operating other office machines, requiring eye-hand coordination and finger dexterity.
- Sustained periods of standing and walking
- Substantial lifting and carrying of books and other library materials. Must be able to lift and carry 20 pounds.
- Travel by personal automobile to professional meetings, workshops, and conferences.
- Regular schedule includes some evening and weekend hours.
This position is hourly, FLSA non-exempt.
Approved by the Board of Library Trustees
Updated February 19, 2020
