DEPARTMENT: CUSTOMER SERVICES DEPARTMENT
HOURS WORKED: 20 HRS/WK INCLUDES EVENINGS & WEEKENDS
AFFILIATION: AFT LOCAL #4831
STARTING SALARY: Not to exceed $19.02/ hour JOB GRADE 3
PRIMARY DUTIES
Part-time position in the Customer Services department at Nashua Public Library. Schedule includes evening and daytime shifts, every Saturday and some Sundays. This person will work at various service desks in the library performing all duties related to the circulation of library materials including providing curbside delivery; assisting customers at our self-check kiosks and shelving library materials. Other direct customer services provided by this position include: answering telephone calls and emails related to account support, assisting customers to place holds, reserve meeting rooms and use associated technology as well as providing general information about library services.
MINIMUM ENTRANCE REQUIREMENTS
BS/BA and 1 year of public library experience OR High School diploma or equivalent and three years of library experience required. Proficiency and experience with MS Office and demonstrated ability in using computers and helping others use technology. Must be able to learn new skills quickly and handle difficult situations with tact. The successful candidate will be able to work cooperatively as a team member as well as independently. The ability to work with a diverse public in a fast-paced environment is a must. Bilingual candidates are strongly preferred. Must be able to push or pull carts; do a moderate amount of bending, squatting, lifting, stretching. Curbside delivery requires the ability to work outdoors for brief periods of time year round.
APPLICATION PROCEDURE:
Submit cover letter, application/resume, and three professional references to:
http://applitrack.com/nashua/onlineapp/
APPLICATIONS ACCEPTED ONLINE ONLY UNTIL POSITION IS FILLED
