This job will focus on providing excellent Reference and Adult Services in a busy, urban library.
Job Summary
Performs all duties related to providing excellent information and reference service to library patrons. Assists patrons in the use of the library, including but not limited to, reference questions, reader’s advisory, and use of equipment and materials. Instructs patrons in use of all library electronic resources, including the Internet, library databases, and online catalog. Helps maintain, organize, and present all nonfiction, periodical, and audio-visual materials in the adult collection, subject to approval by the Reference and Information Services Department Head. May be asked to focus on Adult Programming, ILL, or Outreach. Will help to serve in the Special Collections room when necessary regardless of area focus.
Supervision Received/Exercised
Works under the supervision of the Head of Reference and Information Services. Supervises volunteers and pages in the Reference and Information Services Department in the absence of the Department Head. May be asked to serve as manager in absence of Department Head.
Ultimately answers to the Assistant Director and/or Director.
Qualifications
Knowledge, Skills, and Desired Abilities
1. Knowledge of print and electronic resources
2. Interest in and familiarity with mobile technologies and their use in delivering reference and information services
3. Knowledge of library trends and best practices, especially as they apply to reference and information services
4. Ability to meet people easily and get along well with others
5. Ability to express one’s self clearly, concisely, and pleasantly in the English language in person, orally, and in writing
6. Ability to learn new skills quickly
7. Ability to work with MS Office products, both for internal library use and for patron instruction
8. Ability to use new technologies, mobile devices, and social networking tools to communicate with library customers and colleagues
9. Ability to manage situations in a busy, service-oriented environment with tact, courtesy, initiative, resourcefulness, and good judgment
10. Ability to work cooperatively as a team member
11. Ability to work independently with minimal supervision
Minimum Qualifications
1. BA/BS in relevant field is required
2. Master of Library Science Degree from an ALA-accredited institution is strongly preferred, will consider current enrollment in MLS program
3. Demonstrated facility and experience with the Internet, electronic databases, Microsoft Office products, and integrated library systems
4. Demonstrated facility and/or experience working with the public in a diverse urban environment
Physical Requirements
Regularly required to bend, stoop, squat, and reach. Must be able to push or pull a cart of library materials, to lift objects weighing up to 50 pounds, and to use a two-step footstool
Full/Part Time
Full Time
Education
MLS/Masters
Salary Range
$899.08 - $1,045.68 / week
Salary Notes
Steps on City Pay Scale, Salary Increases Negotiated by Union
Closing Date
September 22, 2023
How to Apply
Please send resume and cover letter to: Sarah Moser, Director, smoser@haverhillpl.org
