Monday, September 22, 2025

Library Assistant, Peterborough Town Library, Peterborough, NH

The Peterborough Town Library is seeking a friendly and welcoming library assistant to join our youth services team. The ideal candidate will be passionate about working with young people of all ages and have familiarity with children’s literature. Library experience is preferred. Responsibilities include circulating items, making reading suggestions for all ages, and creating a welcoming atmosphere for families. They must also be able to comfortably multitask while maintaining strong attention to detail. 
Peterborough Town Library enjoys an average of two hundred visits per day. We have a small but mighty staff serving hundreds of families with high circulation of children’s materials and strong attendance at youth programs. 

ESSENTIAL JOB FUNCTIONS:

• Interacts with library patrons of all ages, answers phone, assists patrons and callers with routine questions and directs them to appropriate departments or staff. Explains routine library policies.
• Processes new library cards, library checkouts, renewals, returns, holds and registrations, utilizing the integrated library system. 
• Provides quality customer service to patrons and helps with basic reference, reader’s advisory, program recommendations, and community connections.
• Monitors and maintains orderliness of Children’s Room and collection; collects and moves books and other materials as required.
• Participates in promoting all library events and services by actively engaging with patrons and referring them to our printed and online resources.
• Assists with opening and closing procedures and tasks. Ensures all safety procedures are followed and the building is secure. 
• Maintains help desk spreadsheets, attendance records, and other statistics. 
• Stays informed of all events and assists with maintaining rooms, calendars, and staff communication. 

Minimum requirements (training, skills, education, experience):

• Any equivalent combination of education and experience demonstrating the necessary knowledge, skills and abilities to successfully represent the library on the help desk.
• Ability to work effectively as a member of a team.
• Ability to work independently while maintaining effective working relationships with all levels of staff in the library system.
• Commitment to excellence in customer service. 
• Must be proficient in the use of the computer, especially with Microsoft Office Suite and Integrated Library systems. 
• Ability to maintain confidentiality and use appropriate judgment in handling information and records.
• Knowledge of library operations, policies and procedures.
• Ability to communicate effectively both orally and in writing, to establish positive public relations for the library, and to interact effectively with a wide variety of people.
• Considerable ability to pay attention to detail.

Benefits:

Opportunities to attend professional development trainings.

Hiring Wage Range:
Compensation: $18.00 per hour

Other Considerations/Requirements:
Schedule: 8-15 hours per week including Tuesday and Friday afternoons and one Saturday per month.

How to submit an application/resume:
To apply, send a resume and a cover letter to Library Director, Corinne Chronopoulos at Cchronopoulos@PeterboroughNH.gov. In your cover letter, please explain why you want to work in the Children’s Room of a public library and how your experience would enhance the Youth Services team.

URL (Link) to online job description/application):
https://peterboroughtownlibrary.org/workatPTL

Closing date for submissions:
10/2/2025