Job Summary
The Public Library Assistant provides frontline customer service and operational support in a public library setting. This position assists patrons with library services, circulation tasks, basic technology use, and general inquiries while maintaining a welcoming, inclusive, and organized library environment.
Key Responsibilities
Greet patrons and provide courteous, knowledgeable assistance in person, by phone, and via email
Issue library cards and explain library policies, services, and procedures
Assist patrons with basic reference questions and direct them to appropriate resources
Support equitable access to library services for patrons of all ages and abilities
Check materials in and out using the library’s integrated library system (ILS)
Handle holds, renewals, interlibrary loan requests and returns, overdue notices
Collect fees in accordance with policy
Participate in Collection Development using patron driven referrals to Director
Sort, shelve, and maintain materials in proper order
Perform routine opening and closing procedures
Record statistical data for Director reports
Create library records for materials
Process materials to include creating spine labels, barcodes and application of covers; train volunteers to assist
Provide basic guidance for accessing digital resources such as eBooks, databases, and online services
Report technology issues to Director
Minimum requirements (training, skills, education, experience):
Strong customer service and interpersonal skills
Ability to understand and implement library policies and procedures
Basic computer skills and willingness to learn new technologies
Ability to follow written and verbal instructions
Attention to detail and organizational skills
Ability to work independently and as part of a team
High school diploma, some secondary education preferred, avid reader
Prior experience working with the public
Can apply customer service values
Experience working in a library or educational setting preferred but not required
Benefits:
Accrued paid sick and holiday time
This is a part time position with no provision for health insurance
Hiring Wage Range:
Hourly rate between $15-18 hour contingent upon experience
17-20 hours per week
Mondays and Thursdays 10 am- 5 pm
Every other Saturday 10-am- 1:00 pm
Other Considerations/Requirements:
Ability to stand, walk, bend, and reach for extended periods
Ability to lift and move library materials up to approximately 20 lbs
Ability to use stairs, push carts of library materials
How to submit an application/resume:
Send or deliver cover letter, resume, employment application, (available at the library) and two references to:
Beverly Pietlicki, Library Director
Allenstown Public Library
59 Main Street
Allenstown, NH 03275
To request an employment application email: allenstownpubliclibrary@gmail.com
URL (Link) to online job description/application):
http://allenstownlibrary.org/job-opportunities/
Closing date for submissions:
4/10/2026
The Public Library Assistant provides frontline customer service and operational support in a public library setting. This position assists patrons with library services, circulation tasks, basic technology use, and general inquiries while maintaining a welcoming, inclusive, and organized library environment.
Key Responsibilities
Greet patrons and provide courteous, knowledgeable assistance in person, by phone, and via email
Issue library cards and explain library policies, services, and procedures
Assist patrons with basic reference questions and direct them to appropriate resources
Support equitable access to library services for patrons of all ages and abilities
Check materials in and out using the library’s integrated library system (ILS)
Handle holds, renewals, interlibrary loan requests and returns, overdue notices
Collect fees in accordance with policy
Participate in Collection Development using patron driven referrals to Director
Sort, shelve, and maintain materials in proper order
Perform routine opening and closing procedures
Record statistical data for Director reports
Create library records for materials
Process materials to include creating spine labels, barcodes and application of covers; train volunteers to assist
Provide basic guidance for accessing digital resources such as eBooks, databases, and online services
Report technology issues to Director
Minimum requirements (training, skills, education, experience):
Strong customer service and interpersonal skills
Ability to understand and implement library policies and procedures
Basic computer skills and willingness to learn new technologies
Ability to follow written and verbal instructions
Attention to detail and organizational skills
Ability to work independently and as part of a team
High school diploma, some secondary education preferred, avid reader
Prior experience working with the public
Can apply customer service values
Experience working in a library or educational setting preferred but not required
Benefits:
Accrued paid sick and holiday time
This is a part time position with no provision for health insurance
Hiring Wage Range:
Hourly rate between $15-18 hour contingent upon experience
17-20 hours per week
Mondays and Thursdays 10 am- 5 pm
Every other Saturday 10-am- 1:00 pm
Other Considerations/Requirements:
Ability to stand, walk, bend, and reach for extended periods
Ability to lift and move library materials up to approximately 20 lbs
Ability to use stairs, push carts of library materials
How to submit an application/resume:
Send or deliver cover letter, resume, employment application, (available at the library) and two references to:
Beverly Pietlicki, Library Director
Allenstown Public Library
59 Main Street
Allenstown, NH 03275
To request an employment application email: allenstownpubliclibrary@gmail.com
URL (Link) to online job description/application):
http://allenstownlibrary.org/job-opportunities/
Closing date for submissions:
4/10/2026
