McArthur Library, located in Biddeford, Maine, is currently accepting applications for a full-time (37.5 hour/week) Technology Coordinator to join our team. We are a busy public library that serves a wide range of people in our community from our downtown location. We do a lot of hard work, but have a lot of fun, too!
The Technology Coordinator at McArthur Library manages and supports the library's technology for both staff and the public. This position oversees library hardware and software systems, coordinates service with external IT vendors, provides direct technology assistance to patrons, and supports technology needs for library programs and events. A unique and essential aspect of this role is that it combines technical work and public service. This includes regular service at the Reference Desk, assisting patrons with anything from research questions and reading/movie recommendations to printing and general library support. This position requires a strong comfort level with balancing behind-the-scenes technology management and public-facing service in a busy library environment. Ideally, it also includes leading programming and outreach efforts to connect technology services with the community at large. Patience and empathy are a must, but we certainly won't say not to a good sense of humor, too.
For more information on job duties, please visit https://mcarthurlibrary.org/careers/.
Minimum requirements (training, skills, education, experience):
-Strong working knowledge of computer hardware, software, and common technology troubleshooting for Windows devices
-Ability to communicate technical information clearly to patrons and staff with varying levels of experience and comfort levels with technology
-Excellent customer service skills and a patient, empathetic approach to patron interactions
-Strong organizational skills and attention to detail
-Ability to establish and work with local partners to deliver services to the community at large
-Ability to work independently and collaboratively as part of a team
Benefits:
Paid vacation time, sick time, holidays, and snow days. Health insurance, dental, retirement contributions, and other opt-in benefits are available.
Hiring Wage Range:
$27/hour - $32/hour, depending on experience
Other Considerations/Requirements:
Preferred:
- Experience working in a library or similar public service environment
- Familiarity with library systems, public computing environments, or digital library resources
- Experience maintaining websites or working with content management systems
How to submit an application/resume:
Please email a resume and cover letter to Nicole Clark, Library Director, at nclark@mcarthurlibrary.org
*Applications accepted on a rolling basis; open until filled*
URL (Link) to online job description/application):
https://mcarthurlibrary.org/career/technology-coordinator/
The Technology Coordinator at McArthur Library manages and supports the library's technology for both staff and the public. This position oversees library hardware and software systems, coordinates service with external IT vendors, provides direct technology assistance to patrons, and supports technology needs for library programs and events. A unique and essential aspect of this role is that it combines technical work and public service. This includes regular service at the Reference Desk, assisting patrons with anything from research questions and reading/movie recommendations to printing and general library support. This position requires a strong comfort level with balancing behind-the-scenes technology management and public-facing service in a busy library environment. Ideally, it also includes leading programming and outreach efforts to connect technology services with the community at large. Patience and empathy are a must, but we certainly won't say not to a good sense of humor, too.
For more information on job duties, please visit https://mcarthurlibrary.org/careers/.
Minimum requirements (training, skills, education, experience):
-Strong working knowledge of computer hardware, software, and common technology troubleshooting for Windows devices
-Ability to communicate technical information clearly to patrons and staff with varying levels of experience and comfort levels with technology
-Excellent customer service skills and a patient, empathetic approach to patron interactions
-Strong organizational skills and attention to detail
-Ability to establish and work with local partners to deliver services to the community at large
-Ability to work independently and collaboratively as part of a team
Benefits:
Paid vacation time, sick time, holidays, and snow days. Health insurance, dental, retirement contributions, and other opt-in benefits are available.
Hiring Wage Range:
$27/hour - $32/hour, depending on experience
Other Considerations/Requirements:
Preferred:
- Experience working in a library or similar public service environment
- Familiarity with library systems, public computing environments, or digital library resources
- Experience maintaining websites or working with content management systems
How to submit an application/resume:
Please email a resume and cover letter to Nicole Clark, Library Director, at nclark@mcarthurlibrary.org
*Applications accepted on a rolling basis; open until filled*
URL (Link) to online job description/application):
https://mcarthurlibrary.org/career/technology-coordinator/
